Busser/Host Santa Rosa



We have opened a full time Busser/Host position to join the team at the 4th St. pub!

If you are at least 21 years of age, available to work day and/or evening shifts, (including weekends and holidays), and have prior restaurant/customer service experience we’d like to meet with you! A passion for craft beer and excellent pub food is a plus.

DUTIES AND RESPONSIBILITIES

Our customers are very important to us! The Busser/Host is a representative of the pub to our customers and is responsible for the following regular duties:

Demonstrates friendly and sincere attitude with all customers and co-workers
Maintains contact with kitchen staff, management, serving staff, and customers to ensure that details are handled properly and customers’ concerns and requests are addressed
Completes side work before pub opens or when manager requests
Clears and cleans tables to prepare for the next seating
Pre-busses: clears empty plates and glasses as needed Cleans up spilled food or drink or broken dishes and removes empty bottles and trash
Greets customers when they enter the pub and seats them at tables
Provides customers with menus Maintains a list of available tables and ensures tables are not empty for more than five minutes
Maintains a waiting list when necessary
Accurately quotes a waiting time to all customers Speaks with customers to ensure satisfaction with food and service, or to respond to complaints
Answers telephone calls and responds to inquiries or transfers calls as appropriate while effectively dealing with customers as they arrive
Maintains contact with kitchen staff, management, serving staff, and customers to ensure that details are handled properly and customers’ concerns and requests are addressed

REQUIREMENTS

The successful candidate will have the following qualifications:
Must be at least 21 years of age
High school diploma (or GED or High School Equivalence Certificate)
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Bilingual skills a plus
Commitment to excellence and high standards
Demonstrates common sense in decision making
Creative, flexible, and innovative team player who demonstrates common sense
Passion, enthusiasm, focus, creativity, and a positive outlook
Professional appearance and demeanor
Must be available to work days/nights, including weekends and holidays

THE LEGAL STUFF

Applicants must be at least 21 years old and have at least 6 months of qualifying restaurant and/or customer service experience.

Much of the work consists of conveying information verbally. While performing the duties of this job the employee is required to stand for long periods of time and walk; use fingers, handle, or feel objects; reach with hands; talk and hear. The employee must occasionally lift, carry, and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

We offer an awesome work environment, employee discounts and benefits!

TO APPLY

If this opportunity sounds like you, please apply via this link
https://secure.entertimeonline.com/ta/i.RRBC.jobs?ApplyToJob=50389829

Please – no walk in applications or phone calls, thank you!

We offer a great work environment that includes group medical/dental/vision/life insurance, 401k with matching, free shift meals and beer/food/merchandise discounts.



Are You of Legal Drinking Age?

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