For our current business operations and Covid-19 notice please click here.

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Frequently Asked Questions

LIKE ALL BUSINESSES TRYING TO NAVIGATE THIS FLUID SITUATION DUE TO THE COVID-19 PANDEMIC, WE MUST REMAIN FLEXIBLE AND READY TO REACT ON A MOMENT’S NOTICE. THE INFORMATION BELOW MAY NOT BE CURRENT, SO PLEASE DEFER TO OUR SOCIAL MEDIA SITES OR CALL THE BREWERY IF YOU ARE IN NEED OF MORE INFORMATION. THANK YOU!

WHERE CAN I GET YOUR BEER?

Most of our wholesale distributed accounts have been deeply impacted by the ever-changing COVID-19 situation. But we are continuing to distribute primarily bottles for off-sale purchase to stores with some limited draft as bars and restaurants start to reopen. We are self-distributed throughout the Bay Area, and have several wholesale partners in Northern, Central and Southern California, Oregon, Colorado, and the Philadelphia area. Follow this link to see a list of our wholesale accounts.

WHAT CAN I EXPECT WHEN VISITING YOUR BREWPUBS?

The health and safety of our guests and employees is our number 1 top priority. We have implemented all mandated and recommended safety protocols at both brewpubs including: removing and reorganizing furniture to allow for 6 feet or more distance between guests; face masks required for all employees and guests before entering either brewery; frequent sanitizing of all door handles and high touch surfaces; the use of sneeze guards at registers; employees must fill out a health assessment questionnaire and have their temperatures taken at the beginning of each shift.

Due to COVID-19 state mandated policies, indoor dining is currently not allowed. The state also mandates that all breweries, bars, and restaurants may only serve alcohol in conjunction with a meal. Unfortunately, a bag of chips does not count!  We offer food and beer for takeout along with limited outdoor dining at our Downtown Santa Rosa location, and takeout only in Windsor. The Windsor brewery has tables outside if customers wish to enjoy their meal with a beer onsite.  We ask that children and pets remain with their parents at all times to help prevent the spread of the novel coronavirus. Kids and pets do not always understand safe social distancing and we want to keep everyone, including our employees and other guests, safe at all times!

Because we are operating at severely reduced capacity and still trying to see what works best in this new COVID-era, there are new limited hours at each pub. Please visit the “Visit Us” pages on the website or call (707) 545-2337 for up to date information.

DO YOU TAKE RESERVATIONS?

We welcome guests at both pubs on a first come, first served basis.  But neither brewery is currently open for in-house dining.

ARE YOU DOG FRIENDLY?

Our brewery family loves animals of all kinds! But the Health Department only allows service dogs recognized by the ADA inside both our brewpubs due to the open kitchen designs. Under the ADA guidelines, a service animal is defined as “a dog that has been individually trained to do work or perform tasks for an individual with a disability”. Due to our ability to expand outdoor dining in Santa Rosa, we are able to accommodate furry guests more easily. Our Windsor location can seat guests with their pet dogs in our full-service patio, and it has a large outdoor dog-friendly beer garden complete with a dog bowl/water bottle filling station! Dogs must remain on-leash and with their owner at all times.

DO YOU OFFER TOURS OF YOUR BREWERY?

Sadly, our tour program in Windsor has been put on hold for at least the remainder of 2020 or until a vaccine is developed, whichever comes first. We look forward to welcoming guests back into the production side of our brewery when it is safe to do so!

DO YOU FILL NON-RUSSIAN RIVER GROWLERS?

We fill BLANK 32 oz., 64 oz. and 2 liter growlers that are clean and of high quality. We may also fill another brewery’s branded growler IF it is brought in with their logo completely obscured with tape or plastic wrap. Removable brown paper bags don’t count! Clear glass, green glass, plastic containers, and metal or plastic screwcaps are not to our quality standards. Brown glass, ceramic, and stainless steel with high pressure ratings and good closures are the best for beer. Our RRBC branded growler, the brown glass 2 liter Palla bottle with a flip-top closure, will hold beer for up to 2 weeks if left unopened and refrigerated. Once opened, any growler needs to be consumed quickly or it will lose carbonation and become oxidized. Further, beer expands when it gets warm. While this is not a problem in bottles, it can lead to quality and safety issues in growlers which, by nature, do not have a tight seal. Please store all growlers, not just RRBC’s, cold at all times.

DO YOU SHIP BOTTLES DIRECTLY TO CONSUMERS?

The answer is a resounding YES! But only to customers within the state of California for now. Direct to consumer laws are quite complicated and vary from state to state. There are only 8 states where shipping from a brewery to a consumer is even legal. And the permits, fees and compliance in these states can be overwhelmingly complicated. We hope to bring on a couple more states in the future, but for now we will remain focused on California where there are no restrictions. Check our website and social media sites for the latest offerings. We usually post on Fridays, with some exceptions, and ship Mondays and Tuesdays.

HAS ANYTHING CHANGED AT YOUR DOWNTOWN SANTA ROSA PUB NOW THAT WINDSOR IS OPEN?

Our new Windsor brewery has accomplished what we were hoping it would by relieving some pressure from the Downtown location. The same great beers, great pizza, and many of our original employees still remain!

I WOULD LIKE TO CARRY YOUR BEER IN MY STORE, BAR, OR RESTAURANT. DO I HAVE TO GO THROUGH A WHOLESALER, OR CAN I BUY IT DIRECTLY FROM THE BREWERY?

We self-distribute in Sonoma, Napa, and Marin Counties along with San Francisco and much of the East Bay. While we have been able to take on a few new accounts, we are not flooding the market with beer! You can send an email through our Contact Us page to inquire about carrying our beer. Or check with one of our valued wholesale partners listed on our website here.

Important to note: It is ILLEGAL for retailers (i.e. bars, stores, restaurants) to buy beer directly from brewery pubs, taprooms and tasting rooms in California. Retailers are required to buy beer from licensed wholesalers at the posted wholesale price in their County. Buying beer from anyone other than a licensed wholesaler (including other retailers like Costco or Whole Foods) is a violation of Business and Professions code number 23402.5 and enforced by the California Dept. of Alcohol Beverage Control and AB 776. Retailers caught bootlegging our beer are turned in to the ABC.

WHEN IS PLINY THE YOUNGER AVAILABLE?

Pliny the Younger, our Triple IPA, is released once a year at both our Downtown Santa Rosa and Windsor breweries on the first Friday in February, rain or shine! It is available for 2 weeks on draft. We started brewing Pliny the Younger “Younger” as a seasonal winter release in 2005. Our brewmaster, Vinnie, wanted to make a higher alcohol and hoppier version of our flagship Double IPA, Pliny the Elder. The beer was quietly released each February with no hoopla or fanfare. In 2010, Younger had gained notoriety and popularity among beer enthusiasts and changed the way we release this beer forever! More information about the beer is available on our beers page. While we do not fill growlers of Younger, we bottled it for the very first time in 2020! Bottles were only available to our brewpub customers with a limit of 2 per person, per day. Our annual seasonal Winter release of Pliny the Younger has become a pilgrimage for beer fans from all over the world. In 2020, we hosted over 24,000 visitors from all over the world at both breweries who contributed $5M to the local economy, according to a study conducted by Sonoma County Economic Development Board.

The future is still uncertain for our upcoming releases. At this time, we have not decided how we will handle Pliny the Younger 2021. Please check back at a later date, but I don’t recommend making any travel plans to Sonoma County for now!

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